|
Xbox 360, DRM, and Why I Can't Play What I Paid ForPublished by wes213 on Tuesday, January 15, 2008 Tagged: Gaming, Live Marketplace, Xbox 360, Microsoft STILL has yet to fix their awful DRM licensing issues for Xbox Live Marketplace downloads, locking many people out of the content they've paid for.
So when your 360 gets the RRoD, they will fix it, but in the process break everything you've downloaded from XBLM, leaving it to you to spend months on the phone with XBL Support. Here's what I've had to go through so far:
A few months ago (Nov. 7th) my Xbox got the RRoD, and I sent it in to be repaired. After a few weeks, I got it back, fixed, but now everything that I'd bought and downloaded from Marketplace won't run if I'm not signed in with my primary gamertag. This included at least 15 Arcade games, and multiple game-addons. At least $200 worth of purchases. OXM recently had an article on how it was their primary complaint with the console.
So not only did my Xbox break, but after the "fix" I've now lost functionality on about $200 worth of purchases. It's very frustrating that in a home with multiple gamertags that used to have access to all the arcade games I've paid for, they now don't because of bad DRM management.
The handling of this error has been fairly poor. When I called Xbox support Dec. 6th about this, I was told my downloads would be fixed in 20 days, max, and to call back if it hadn't been fixed by then. It's now been almost 30 and nothing has changed. On Jan. 2nd I called and was told that now it might be fixed on the 12th. Maybe. So now my Xbox hasn't been fully functional for over 2 months, and to top it off, all I'm getting for my troubles is an "I'm sorry" from a call center worker. After asking how they would compensate me for these months that my Xbox or downloads don't work as intended, they said they couldn't do anything for me, and actually hung up on me.
I brought my Xbox to my family's over Christmas, but I couldn't show them any of the cool arcade games, themes, downloaded game content or videos because all of this content is completely broken without the internet. I had to explain to everyone that my Xbox broke, and then Microsoft broke the games in the repair process. That doesn't seem like a good way to get people excited about the product, and definitely doesn't make me very happy.
At this point, I'm going to think twice before spending money on Marketplace, and I've warned coworkers and friends about how badly this repair has been handled.
News-Source: my.imaginationispower.com
( Subscribe via
)
|
|
| |
|
|
|
| Tuesday, May 14 | | CAPES releases this month on Xbox X|S, XB1, P |
Monday, May 13 | | Highway Police Simulator launches for Xbox Se |
Friday, May 10 | | THE SMURFS - Village Party launches in June o |
Thursday, May 09 | | 'Paper Trail' Sets Course for Consoles, PC an |
Wednesday, May 08 | | ESDigital Games and Storm in a Teacup team up |
Tuesday, May 07 | | 'Realm of Ink' Reveils New Map Trailer, Invit |
Monday, May 06 | | Puppet House creeps onto Xbox Series, PS5, an |
Friday, May 03 | | Toopan Games Unveils 2025 Release for 'Multiv |
Thursday, May 02 | | F1 Manager 2024 coming to Xbox X|S, XB1, PS4| |
| System Shock remake arives May 21st on Xbox S |
Wednesday, May 01 | | AAA Multi-IP Battle Royale “OPEN” confirmed f |
| Chrysolite announced for to Xbox Series, Play |
Tuesday, April 30 | | INDIE Live Expo Reveals First 2024 Showcase, |
Monday, April 29 | | Demolish & Build 3 is coming to Xbox, PlaySta |
Friday, April 26 | | Killer Klowns From Outer Space: The Game laun |
Thursday, April 25 | | Sleight of Hand launches Day One on Xbox Game |
| Space Invaders Deck Commander - The Board Gam |
Wednesday, April 24 | | devcom announces new venue, call for speakers |
Tuesday, April 23 | | Dune: Awakening Shows Off Stunning Unreal Eng |
Monday, April 22 | | Metro Simulator 2 is coming soon for Xbox and |
Thursday, April 18 | | Terminator: Survivors confirmed for Xbox Seri |
Wednesday, April 17 | | Build Your Empire: 'Rise of Industry 2' Comin |
Tuesday, April 16 | | Epic Fantasy RPG 'Dungeons of Hinterberg' is |
Monday, April 15 | | Delta Force: Hawk Ops gets a brand new traile |
| Perennial Order is set to bloom on Xbox Serie |
Friday, April 12 | | Umbraclaw hits Xbox, PlayStation, Switch & PC |
Thursday, April 11 | | TMNT: Wrath of the Mutants Hits XBOX, PlaySta |
| GIC’24 Early Bird Tickets Now Available |
Wednesday, April 10 | | Mars 2120 launches out of Early Access onto a |
Tuesday, April 09 | | Die by the Blade Slashes Its Way onto PC in M |
See All Xbox 360 News | Xbox 360 News Archive
|
| |